Clinical Services

Capability provides trauma-informed Clinical Services to achieve positive outcomes for children, young people and adults with a disability and/or trauma experience.

Tailored Clinical Services by Capability Support

Creating, implementing, and refining support services with Capability Support involves crucial steps that lay the foundation for a successful and person-centric operation for NDIS support services.

Positive Behaviour Support (PBS)

Biopsychosocial assessments

Trauma-informed training

Face-to-face and telehealth counselling

Positive Behaviour Support

Capability’s Positive Behaviour Support practitioners work with people of all backgrounds, ages and complexity. Capability’s Behaviour Support Practitioners are trained specifically to deliver services to people under the NDIS (National Disability Scheme) who have a requirement for positive behaviour support.  Positive behaviour support can also be provided for children in out of home care without NDIS plans.

What Is A Restrictive Practice?

“A restrictive practice means any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with a disability.”

Therapeutic Support

Capability provides Therapeutic Supports to Children, Young People and Adults, as well as providing therapeutic support to organisations who deliver services to these people.

Clinicians are trained psychologists, social workers, registered counsellors and provisionally registered psychologists with experience in working with children, young people and adults.  Clinicians receive regular clinical supervision and training to ensure the provision of high quality support.  Clinicians are trained and skilled in a variety of modalities.

Capability’s Clinical Services Principles

Client-Centred Support

Ethics, Evidence and Participation

Professionalism and Support

The Three Principles of Positive Behaviour Support

Positive Behavior Support (PBS) is a client-centred approach to address challenging behaviours exhibited by individuals with disabilities. Within PBS, three key principles guide the development of effective behaviour support plans:


Emphasis on Positive Behaviours

At Capability, we are committed to upholding principles of Positive Behavior Support. By emphasising positivity, individuality, and collaboration, we strive to create highly effective and person-centred behaviour support plans that empower individuals with disabilities to thrive and lead fulfilling lives.


Person-Centred Approach

A person-centred approach is at the heart of every successful behaviour support plan. This approach tailors interventions to the individual’s unique needs, preferences, and circumstances. It involves a deep and comprehensive understanding of the individual’s thoughts and behaviour patterns, triggers, and the underlying factors contributing to challenging behaviours. By taking the individual’s perspective into account, we can design highly effective strategies that resonate with their specific requirements.


Collaborative and Multidisciplinary Approach

Collaboration lies at the core of our Positive Behavior Support framework. We foster a collaborative and multidisciplinary approach that brings together the individual, their support team, and various professionals and service providers. This collective effort ensures a holistic and well-rounded strategy for behaviour support. By leveraging the expertise of diverse professionals, we can develop and implement comprehensive behaviour support plans that enhance the individual’s quality of life.

At Capability, we are committed to upholding these three principles of Positive Behavior Support. By emphasising positivity, individuality, and collaboration, we strive to create highly effective and person-centred behaviour support plans that empower individuals with disabilities to thrive and lead fulfilling lives.

Clinical Services FAQs

Most frequent questions and answers


A positive behaviour support plan is a personalised and person-centred strategy developed to address challenging behaviours in individuals  primarily focusing on improved relationships and quality of life. These plans aim to build capabilities of carers and clients, promote positive behaviours, respect the individual’s rights, and  eliminate restrictive practices when necessary.


Restrictive practices refer to any interventions or actions that limit a person with a disability’s rights or freedom of movement. These practices are often used to manage challenging behaviours but should only be implemented as a last resort and in accordance with legal and ethical standards.


We offer a range of behaviour support services, including:

  • Development of interim behaviour support plans in cases where restrictive practices are in use.
  • Creation of comprehensive positive behaviour support plans tailored to the individual’s needs.
  • Implementation of behaviour support plans, along with training for staff, support team, family members, and caregivers.
  • Ongoing data analysis and a commitment to reducing or eliminating the use of restrictive practices.

Our behaviour support practitioners are trained professionals who specialise in providing Positive Behavior Support (PBS) services to individuals, including those under the NDIS (National Disability Insurance Scheme) who require such support. They work to develop and implement personalised behaviour support plans, train informal supports and formal supports (Staff Members), and ensure that the individual’s needs are met and rights are respected throughout the process.


We manage challenging behaviours through a client-centred, ethical, and evidence-based approach. Our practitioners focus on understanding the underlying causes of challenging behaviours and work to develop positive strategies that promote positive alternatives while minimising the use of restrictive practices. We also emphasise the importance of involving the client in the process and consider input from their family and community support.


Working with our positive behaviour support practitioners can lead to several positive outcomes, including:

  • Improved quality of life for the individual.
  • Improved relationships.
  • Reduction or elimination of challenging behaviours.
  • Enhanced respect for the individual’s rights and freedom.
  • Increased independence and participation.
  • Ethical and legally compliant behaviour support plans.
  • Ongoing behavioural assessment and improvement of behaviour support strategies.

Get in touch

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Capability values diversity of opinion and is dedicated to client-centric, automated and simple support solutions.